Support • Reliability • Efficiency • Peace of mind
At ARS, we take care of the management and coordination of your IT, making sure that it is a success. We provide oversight and take the initiative. Our reason for being is to guide you so as to minimize your management and to advise you properly so you can make the right choices and invest strategically.
At ARS, when a client signs on with us, the President personally takes charge of overseeing their file, supported by members of the team selected according to their areas of expertise. You therefore receive special guidance, called Onboarding, for a 3-month period, during which we get to know your environment, install our management tools, put in place an operating structure, secure and stabilize your environment, correct any bugs, etc.
Our business model is based on proactivity and strategy.
As we provide our clients with a 100% guarantee of results and promise over 99.95% availability time, we strive to be proactive with our advice so as to fulfill our promise of results.
Our clients no longer have to manage or coordinate their IT as we take complete charge and oversight as well as dealing with all players in the case of issues involving several sub-contractors. Our value and recognition comes from acting as the leader of your IT department and making the difference for your company.
We know that you’re looking for peace of mind when it comes to your IT and that you’re focused on your work. We take the initiative to always inform you of the progress of your file.
The monitoring of your systems and backup processes allows us to anticipate any technical trouble that may appear on your network and to intercept any abnormal activity as well as maintain a good level of performance. To be effective and relevant, there must be CONTINUOUS monitoring by a person assigned to this task who spends time on this DAILY.
Even if your equipment is new, it needs regular maintenance and monitoring. Given the reliability of equipment, most breakdowns are not due to equipment failures but rather human error, cyberattacks, software compatibility, telecommunications…
Our monitoring tools conduct hundreds of tests every 5 minutes. They can intercept and analyse thousands of potential anomalies, which a human could never do.
ARS’ monitoring service will concretely help you to :
At ARS, we help our clients save up to 40 % on their overall IT budget. Stabilization and proactivity are key elements. If you have continuous problems, be it slowness or other things, your environment isn’t stable. It is therefore hard for you to demand efficiency from your employees as their work tools aren’t efficient.
It is imperative to perform regular updates and maintenance in order to keep the whole network functional, efficient and to prevent problems. Acting urgently always costs more. Employee productivity, as well as the company’s operations as a whole, are affected.
We follow up on and give reminders regarding important work to be carried out. Regular meetings are also planned throughout the year to review progress.
We guarantee a 99.95 % + rate of availability. Because being in reactive mode slows down company growth, the majority of our clients consider that the investment is worth it.
2B.Back does more than back up your data, it is an integral part of your contingency plan in the event of a disaster. It is the result of a process of reflection among our various departments and all levels of specialists.
We have reviewed all possible solutions both in terms of the software and hosting available on the market in order to offer your company a foolproof protection service.
2B.Back is the product of 300 hours of research and development. Designed for SMEs, the majority of our clients have had it installed and running on their systems for many years.
With 2B.Back, you choose where your data will be stored. Whether it’s in our data centre, one of your offices or even your president’s office, anything is possible!
More than a solution, 2B.Back is a contingency strategy that will enable you to:
Unfortunately, there are still too few companies that have a Plan B. The difficulty in finding and recruiting competent technical personnel should however show them that it is necessary.
7 essential elements to be put in place, as often your IT manager is the only one who has all the information: :
1. Make contacts! Maintain an updated list of potential candidates and have a supplier already involved in the process to be able to take over.
2. Have up-to-date documentation on your network and have it audited annually. Know where it is kept at all times and have 2 copies in hand in case it has not been saved or has been erased.
4. Involve your IT supplier in your maintenance work.Your supplier will thus be able to quickly and efficiently take over in case your IT manager leaves, until a new manager is hired.
5. Know where and how your data are backed up. An audit of your backup process is an indispensable tool to verify whether they have been properly backed up.
6. Take the time to organize and store your software in a secure location. In a crisis situation, this will reduce the time it will take to restore everything, as well as everyone’s stress level.
Pour des entreprises de 100 employés et moins, il est beaucoup plus avantageux d’impartir les services informatiques à l’externe que d’engager une ressource à temps complet.
Et si vous étiez confrontés au départ de votre responsable TI sans documentation technique ni accès à vos mots de passe?
Pour des entreprises de 100 employés et moins, il est beaucoup plus avantageux d’impartir les services informatiques à l’externe que d’engager une ressource à temps complet dû au...
Au départ, ce modèle de contrat est attirant non seulement parce qu’on paie un montant global annuel, mais aussi parce que tout semble inclus et sans souci.
La surveillance de vos systèmes et de votre processus de sauvegarde permet d’anticiper les troubles techniques qui s’amorcent sur votre réseau et d’intercepter toute activité anormale en plus de maintenir un bon niveau de performance. Vous ferez d’une pierre plusieurs coups.
Depuis que nous faisons affaires avec ARS, on note un gain en efficacité de centaines d’heures pour l’ensemble de nos entreprises ainsi que des économies de milliers de dollars.
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